Shipping policy
DELIVERIES
We are still delivering!
We are still delivering as normal but most manufacturers are a bit slower than usual. We are currently working on approx 2-3 Week Delivery
FREE DELIVERY
We have Free Delivery to the Scottish Borders, Edinburgh & Lothians
Scottish Islands*, N Ireland and IoM Delivery: £90
Up to 4 weeks longer than a mainland delivery. Phone us for arrangements for your specific location.
* Scottish Islands includes certain remote mainland locations. Please contact us for a quotation if you are unsure of anything.
Assembly
We offer an assembly service to the Scottish Borders, Edinburgh & Lothians. If you live out with these regions please let us know and we can make arrangements for your items to be assembled
Divan base, mattress and headboard: £10
Bed frame: £25
Furniture: Contact for Details (01896 759197 - sales@lovemybeds.com)
Recycling
We can recycle your old items. This service is currently only available to the Scottish Border, Edinburgh & Lothians, however please let us know and we can make arrangements for your items to be recycled
Mattress: £15
Divan base: £15
Bed frame: £15
Divan base and mattress: £25
Divan base, mattress and headboard: £25
Bed frame and mattress: £25
Failed Delivery Charge: £15
Delivery times are dependant on the option chosen, but usually between 8am and 8pm. Someone over the age of 18 must be present to sign for the goods.
Damages
When accepting the delivery visually check all packaging is in good order. Should the packaging be damaged please accept the goods but state on the paperwork a particular item is "damaged". Should there be a damaged item, we will have the item replaced and the damaged item uplifted.
Late Delivery
Unfortunately we are unable to offer any compensation for loss of earnings, storage of goods or other costs incurred due to late delivery. Over 99% of our deliveries are on time and this is what we strive for, however sometimes bad weather and other factors may delay our services.